Saturday, April 05, 2008

Exceeding expectations

I just bought something from eBay - and decided to pay for regular delivery instead of opting for a more expensive solution. Imagine my delight when the parcel arrived within 24 hours of paying for the goods.

What a great example of fantastic customer service - my hats off to them.

From now on, I am redoubling my efforts to exceed expectations.

M

ps - I don't know what my expectations are from the new site Qassia - I was made aware of it recently on a forum and decided that good backlinks to my sites were well worth having. I have yet to update my profile page and I only have a little time to review articles. If you are more dedicated than me, you can probably get much more out of it than I have. Best wishes.
M