According to his web site -
Wowing audiences worldwide with genuinely entertaining humor and up-to-the-minute business savvy, Rick's retail sales presentations entertain, inform, and motivate. His reputation for transforming your meeting into an exciting, insightful & highly memorable event is widely acknowledged as the best in the business.
I especially like this assessment of how to tackle marketing to women.
Here's a blog entry about customer service (or lack of it!)
And finally, this entry tells the story of one enterprising store owner and a coyote!
Till next time
M
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